📝 MPW's Upcoming Customer Satisfaction Survey: Why Your Feedback Matters
Are you an MPW customer? If so, you'll soon receive an email inviting you to participate in our upcoming customer satisfaction survey. We understand that taking the time to complete a survey might not be at the top of your to-do list, but let me share just a few reasons why it is totally worth your while.
🎯 Reason #1: Your Voice Matters
MPW is a municipal utility, which means we are nonprofit and owned by you, our customers. Your opinion truly does matter to us. We like to say that we are neighbors serving neighbors, and we want to know what our fellow neighbors have to say about ways we can make our services even better.
🚀 Reason #2: Improvement and Innovation
Your feedback fuels our innovation engine. We have a strategic objective to pursue excellence in all that we do, and every suggestion, critique, or compliment you provide is like a building block for us to create a better experience for you.
🤝 Reason #3: Fixing Pain Points
We know that sometimes things don't go as planned. There's a famous quote that says, "A problem well stated is a problem half solved." Your input will help identify the problem areas or pain points so that our team can get about the business of solving them.
🎁 Reason #4: Win a Prize
If you complete the survey, you'll get entered into a drawing to win a prize. Maybe that should have been reason number one, but either way, it's a great incentive to take just a few minutes to provide your input.
At MPW, we exist solely to serve you. When you see our survey come through, please consider sharing your feedback with us so that we can continue to grow and serve you better. Thank you for being an essential part of our goal to give MPW customers the best possible experience.
💡 Highlights
- MPW is a municipal utility, which means it is nonprofit and owned by its customers.
- The upcoming customer satisfaction survey will be sent via email to all MPW customers.
- Your feedback fuels MPW's innovation engine and helps the company pursue excellence in all that it does.
- The survey is an opportunity to identify problem areas or pain points so that MPW can work to solve them.
- Completing the survey enters you into a drawing to win a prize.
❓ FAQ
Q: How long will the survey take to complete?
A: The survey will take about 10 minutes to complete.
Q: What kind of questions will be on the survey?
A: The survey will ask about your experience with MPW's services and how the company can improve.
Q: Will my feedback be anonymous?
A: Yes, your feedback will be anonymous.
Q: When will the survey be sent out?
A: The survey will be sent out soon via email to all MPW customers.
Q: What is the prize for completing the survey?
A: The prize for completing the survey will be announced soon.
