Table of Contents
H2: Introduction
- What is Cleverbridge?
- Wendy Sturis, CEO of Cleverbridge
- The Mission of Cleverbridge
- Customer Centricity
H2: Challenges Faced by Technology Companies
- The Importance of Balance
- The Role of Profitability
- The Impact of Digital and Automation
H2: The Role of AI and Automation
- The Importance of AI and Automation
- The Benefits of AI and Automation
- The Future of AI and Automation
H2: Cleverbridge's New Product
- The Launch of Clever Automations
- The Benefits of Clever Automations
- The Use of Data and Generative AI
H2: Conclusion
- The Importance of AI and Automation in the Tech Industry
- The Future of Cleverbridge
Introduction
Cleverbridge is an 18-year-old company that has been a pioneer in allowing companies to transact globally anywhere in the world. The roots of the company are in e-commerce and digital payments, and they are evolving to build off of that. Wendy Sturis is the CEO of Cleverbridge and has been in the position for a couple of years. She believes in the mission of the company and is customer-centric.
Challenges Faced by Technology Companies
Technology companies are facing a lot of challenges, and it is healthy. The focus on growth at all costs has led to a lack of balance in free cash flow, EBITDA, and growth. Every tech CEO or executive needs to find that balance. Private equity firms want companies to focus on all of those fundamentals and not just growth. Profitability comes with some very big challenges, and companies were able to throw bodies at problems when money was cheap. Digital and technology and automation can be a part of helping companies to address not being able to throw bodies at it.
The Role of AI and Automation
AI and automation are essential for technology companies moving forward. Every technology company that is not using AI and automation is in for a tough road ahead. AI and automation can transform how companies deliver customer support and customer success. It can reduce costs by 10 to 40%. Cleverbridge is using AI and automation to help customers solve problems.
Cleverbridge's New Product
Cleverbridge launched a new product called Clever Automations. It uses data and generative AI to help customers renew, upsell, and expand their relationships with their clients. Clever Automations allows customers to complete transactions online without having to talk to a human. The use of AI and automation can drive efficiency and meet customers where they want to be sold to and transact.
Conclusion
AI and automation are essential in the tech industry. Cleverbridge is using AI and automation to help customers solve problems and drive efficiency. The future of Cleverbridge is bright, and they will continue to innovate and evolve to meet the needs of their customers.
Highlights
- Cleverbridge is an 18-year-old company that has been a pioneer in allowing companies to transact globally anywhere in the world.
- Wendy Sturis is the CEO of Cleverbridge and is customer-centric.
- Technology companies need to find a balance between free cash flow, EBITDA, and growth.
- AI and automation can transform how companies deliver customer support and customer success.
- Cleverbridge launched a new product called Clever Automations that uses data and generative AI to help customers renew, upsell, and expand their relationships with their clients.
FAQ
Q: What is Cleverbridge?
A: Cleverbridge is an 18-year-old company that has been a pioneer in allowing companies to transact globally anywhere in the world.
Q: Who is the CEO of Cleverbridge?
A: Wendy Sturis is the CEO of Cleverbridge.
Q: What challenges are technology companies facing?
A: Technology companies are facing a lack of balance in free cash flow, EBITDA, and growth.
Q: What is the role of AI and automation?
A: AI and automation can transform how companies deliver customer support and customer success.
Q: What is Clever Automations?
A: Clever Automations is a new product launched by Cleverbridge that uses data and generative AI to help customers renew, upsell, and expand their relationships with their clients.
