The speaker starts by introducing the topic of Staffing to Workload and explains that it is a process of aligning staffing with the demand for work. The speaker then provides three different examples of how Staffing to Workload can be done. The first example is a day-of-week level analysis, the second example is a monthly level analysis, and the third example is a donor center level analysis. The speaker then provides an exercise for the audience to complete. The exercise involves a lab that specializes in four tests and has nine full-time and two part-time employees performing these tests. The speaker walks the audience through the process of completing the exercise and provides tips on how to implement change and how to make realistic and easy-to-understand graphical representations of the current state. The speaker concludes by thanking the audience for participating and providing a link to complete the exercise.
