Table of Contents
1. Introduction
2. Updating Customer Information in Avon Back Office
3. Accessing the Address Book
4. Searching for Customers
5. Updating Customer Information
6. Saving Changes
7. Contacting Avon Advisor for Assistance
8. Conclusion
Introduction
In this tutorial, we will guide you through the process of updating customer information in the Avon back office. Whether you're using your computer or iPhone, we'll show you the steps to ensure your customer details are up to date. Let's get started!
1. Updating Customer Information in Avon Back Office
To update your customer information, you'll need to access the Avon back office. Follow the steps below based on the device you're using.
2. Accessing the Address Book
Once you're in the Avon back office, locate the address book. The address book is where you can find and manage your customers' information. Let's find out how to access it.
3. Searching for Customers
In the address book, you can search for specific customers. This feature allows you to quickly find the customer you want to update. Let's explore how to search for customers.
4. Updating Customer Information
After locating the customer you want to update, it's time to make the necessary changes. You can update their email address, phone number, or physical address. Let's see how you can do this.
5. Saving Changes
Once you have made the required updates, don't forget to save the changes. This ensures that the updated information is stored correctly. Let's learn how to save the changes you made.
6. Contacting Avon Advisor for Assistance
If you have any questions or need further assistance, don't hesitate to reach out to your Avon advisor. They are available to help you with any queries you may have. Let's find out how you can contact them.
7. Conclusion
Congratulations! You have successfully learned how to update customer information in the Avon back office. By following these steps, you can ensure that your customer details are always accurate and up to date. If you have any more questions, feel free to reach out to your Avon advisor. Have a fantastic week with Avon!
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**FAQ**
Q: Can I update customer information on both the computer and iPhone?
A: Yes, you can update customer information on both devices. The steps may vary slightly, but the overall process remains the same.
Q: What information can I update for customers?
A: You can update their email address, phone number, and physical address.
Q: How do I save the changes I made to customer information?
A: After making the necessary updates, simply tap the "Save" button located at the bottom of the page.
Q: What should I do if I have further questions or need assistance?
A: If you have any questions or need assistance, feel free to contact your Avon advisor. They are available to help you seven days a week.
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**Highlights**
- Learn how to update customer information in the Avon back office
- Access the address book to manage customer details
- Search for specific customers quickly and efficiently
- Update email addresses, phone numbers, and physical addresses
- Save changes to ensure accurate customer information
- Contact your Avon advisor for any questions or assistance
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Resources:
- [Avon Back Office](https://www.avon.com/backoffice)
- [Avon Advisor](https://www.avon.com/find-a-representative)
- [Avon Facebook Page](https://www.facebook.com/Avon)
- [Avon Team Page](https://www.avon.com/team)
