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March 16, 2024

Voiceflow CEO Talks GPTs, Future of AI Agencies and Chatbot Builders

Voiceflow CEO Talks GPTs, Future of AI Agencies and Chatbot Builders

**Introduction**

In this article, we will discuss the future of conversational AI, the role of voice flow, and the importance of tooling. We will also talk about the different ways that agencies can make money in the space.

**The Future of Conversational AI**

Conversational AI is a rapidly growing field, and it is expected to have a major impact on the way that we interact with technology. In the past, chatbots were expensive to build and could only handle very basic tasks. However, with the advent of large language models (LLMs), chatbots are now able to understand and respond to natural language in a more human-like way. This has made chatbots much more affordable and accessible, and it is now possible to build chatbots that can handle a wide range of tasks, from customer service to lead generation.

As chatbots become more sophisticated, they will become increasingly valuable to businesses. They can be used to automate tasks, provide customer support, and even generate leads. However, in order to take full advantage of the potential of conversational AI, businesses need to have the right tools and expertise.

**The Role of Voice Flow**

Voice flow is a platform that allows businesses to build and deploy conversational AI applications. It provides a drag-and-drop interface that makes it easy to create chatbots, and it also offers a variety of features that can help businesses to improve the performance of their chatbots.

Voice flow is a powerful tool that can help businesses to take advantage of the potential of conversational AI. However, it is important to note that voice flow is not a magic wand. In order to build successful chatbots, businesses need to have a clear understanding of their goals and the needs of their customers.

**The Importance of Tooling**

In order to build successful chatbots, businesses need to have the right tools and expertise. There are a number of different tools available on the market, and the best tool for a particular project will depend on the specific needs of the business.

Some of the most important features to look for in a chatbot tool include:

* **Ease of use:** The tool should be easy to use, even for people who do not have a lot of technical expertise.

* **Flexibility:** The tool should be flexible enough to support a wide range of tasks.

* **Scalability:** The tool should be able to scale to meet the needs of a growing business.

**How Agencies Can Make Money in the Space**

There are a number of ways that agencies can make money in the conversational AI space. Some of the most common ways include:

* **Building and deploying chatbots for businesses:** Agencies can use their expertise to build and deploy chatbots for businesses. This can be a lucrative business, as businesses are increasingly looking for ways to automate their customer service and other tasks.

* **Providing consulting services:** Agencies can also provide consulting services to businesses that are looking to adopt conversational AI. This can include helping businesses to choose the right tool, train their chatbots, and integrate chatbots into their existing systems.

* **Creating and selling chatbot templates:** Agencies can create and sell chatbot templates that businesses can use to build their own chatbots. This can be a great way to generate passive income, as once a template is created, it can be sold to multiple businesses.

The conversational AI space is a rapidly growing field, and there is a lot of opportunity for agencies to make money. By providing businesses with the tools and expertise they need to adopt conversational AI, agencies can help businesses to improve their customer service, reduce costs, and increase their sales.

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