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April 8, 2024

Zendesk's AI customer service evolution with CEO Tom Eggemeier

Zendesk's AI customer service evolution with CEO Tom Eggemeier

Conversations with Zendesk: Exploring the Future of Customer Experience

In today's fast-paced world, customer experience (CX) has become a critical factor in the success of any business. As more and more transactions move online, companies are looking for ways to provide personalized, seamless, and engaging experiences to their customers. In this episode of Conversations with Zendesk, we speak with Tom Keiser, CEO and board member of Zendesk, about the importance of investing in CX, the future of AI, and what's ahead for Zendesk in 2024.

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